Pants Size Chart
REFUND POLICY
You can return your items within 14 days of receiving your order.
Step 1: Request a Refund
- How to start: Send us a message on Instagram to submit your request.
- Pickup: We will arrange a courier to pick up the item(s) from your location.
- Video Check: We will ask for a video of the item first. (Note: This is an initial check and does not mean the refund is approved yet).
Step 2: Return & Inspection
- Warehouse: We must first receive the item at our warehouse (this can take up to 7 days).
- Final Inspection: Once received, we will carefully check all items. This is the step that decides if your refund is accepted.
- To qualify for a refund, items must be:In perfect condition.With original tags and labels attached.Free of stains, odors, or signs of wear.In the original packaging.
Step 3: Finalizing Your Refund
- Processing Time: It takes up to 7 days after inspection to finalize your refund.
If your refund is not accepted:
If the item does not meet the conditions above, you have two options:
- Return it to you: We ship the item back to you (shipping fees apply).
- Leave it with us: You allow us to keep the item permanently.
EXCHANGE POLICY
You can exchange your items within 14 days of receiving your order. To be eligible for an exchange, items must be in their original condition.
Exchange Conditions:
The item must be:
- In its original packaging.
- Unworn and unused.
- With all tags attached.
- Free of any stains or odors.
Important Notes:
- Shipping Fees: Customers are responsible for paying all shipping fees for returns and exchanges.
- Damaged Items: We do not accept items that have been damaged by the customer.
- How to start: To request an exchange, please send us a message on Instagram.